Job at Isange Coffee shop Supervisor

Location: Kigali, Rwanda

Type: full-time

Posted: July 31, 2025| Closes: August 10, 2025

About Company

King Faisal Hospital

Job Description

Isange Coffee Shop, established by King Faisal Staff Solidarity Fund (KSSF) members in 2014, seeks a Supervisor to manage daily operations of the coffee shop serving hospital staff, patients, attendants, and visitors.

Position: Isange Coffee Shop Supervisor

Job Requirements:

Education:

• A1 Diploma in Hotel and Restaurant Management, Business Administration, or related field.

Experience:

• Minimum of 3 years in supervisory roles within reputable coffee shops, restaurants, or hotels.

Skills and Abilities:

• Proficient in Microsoft Word and Excel.
• Strong people management and supervisory skills.
• Attention to detail and accuracy.
• Excellent organizational and time management skills.
• Clear and concise communication.
• Analytical and problem-solving abilities.
• Team collaboration and adaptability.

Key Responsibilities:

• Plan, organize, and monitor daily canteen operations, including staff rosters, record-keeping, opening and closing procedures, and attendance management.
• Ensure staff compliance with KSSF policies and procedures.
• Maintain high customer service standards.
• Collaborate in annual budgeting with KSSF Manager, cashiers, and accountant.
• Monitor and adjust food prices balancing sales, profit, and quality.
• Manage stock levels and conduct regular stock takes.
• Process payments and produce monthly financial reports.
• Minimize food wastage through proper preparation and handling techniques.
• Report health, safety, and maintenance issues promptly to management.
• Uphold high hygiene and cleanliness standards.
• Implement food safety procedures to prevent spoilage, contamination, and illness.
• Maintain required records for Treasurer and Committee.
• Prepare monthly operational reports.
• Supervise canteen staff and assist during busy periods.
• Resolve customer issues as they arise.
• Perform additional duties as assigned by the KSSF board, Committee, and Manager.

Good to Have:

• Previous experience in a healthcare or hospital environment is beneficial but not explicitly required.

Application Details:

• Submit cover letter, CV, academic credentials, National ID, recommendation letter from previous employer, and criminal record.
• Application deadline: August 10th, 2025.
• Contact for more information: 0783026160.
• Equal Opportunity Employer with competitive compensation and benefits.