API and Special Projects Specialist MTN Rwanda

Job description

• Job type: Permanent
• Kigali, Rwanda
• Organisation Name: MTN Mobile Money
• MTN Level: 2H

Job Responsibilities

• Abide by and execute the functional strategy cascaded by the functional lead
• Assist in review of the functional strategy and roadmap, in collaboration with the functional lead, to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Participate in strategic meetings, when required
• Execute OpCo-wide transformation initiatives, when required by the functional lead
• Implement adequate risk mitigation and controls, with directions from the functional lead
• Assist in the evaluation of baseline of Service Level Agreements (SLAs) and KPIs, when required
• Assist in the preparation of proposals on change initiatives, SLA, policies and procedures, when required
• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to the functional lead
• Execute projects initiated in the specific sub-function
• Abide by the established objectives, targets and budgets for the sub-function, when required
• Document identified key risks, issues and dependencies and set mitigation actions, with guidance from the functional lead
• Prepare documentation required for sign-off on tactical changes
• Ensure execution in alignment with divisional strategy
• Report daily to the functional lead relating to progress made within the work area and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required
• Execute initiatives aligned to Fintech’s API strategy, in line with the group API strategy
• Assist in the development and implementation of developer social media communities
• Execute and catalogue API documentation
• Consolidate developer feedback to ensure the API roadmap takes into consideration developer challenges
• Conduct first level analysis and manage external engagements with developer communities, when required
• Support in the implementation of the Fintech API roadmap
• Prepare business sessions with the developer community. Ensure API documentation and product specifications are up to industry standards
• Identify and document key risks, issues and dependencies and set mitigation actions, with guidance from the manager
• Provide reports in accordance with the measurement metrics set by the Line Manager
• Report on metrics relating to the performance of the API product, such as usage and revenue
• Execute performance monitoring against metrics to measure API usage and engagement within OpCo
• Produce Product Specification documents, Scope of Work documents, and user requirement specifications
• Analyse and support a plan to improve API usage and developer community engagement
• Develop relationships with key partners to improve awareness of the API platform
• Execute the entire new product/vertical release, change and configuration in the OpCo
• Execute strategic partnerships in this regard, with key partners as identified by the group, and under the guidance of the manager
• Other tasks and duties, as assigned

Job requirements

Job Requirements (Education, Experience and Competencies)

• Minimum Bachelor’s academic degree coupled with an MBA/Masters
• A 4-year degree in Computer Science, Engineering, Commerce, or a related field will be advantageous
• A minimum of 2 to 3 years’ total experience in managing & implementing Mobile Money/FinTech APIs
• Experience in Fintech, banking or Financial Services is preferred
• Experience in Fintech, Financial Services, TransportTech, AgriTech or Fintech Adjacent services
• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.

How to apply

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae, along with copies of their notified academic credentials, no later than September 11, 2025. MTN Website portal

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to [email protected] (+250788319965)

At MTN Rwanda cell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants’ privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/

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