What to Know About ‘Mbaza’, the Digital Platform Expected to Solve Citizens’ Complaints in Rwanda
The Ministry of Local Government (MINALOC) has announced the launch of a new digital platform called Mbaza, designed to help Rwandans submit complaints, track their progress, and receive feedback from responsible institutions without physically visiting offices. The platform, accessible via mbaza.gov.rw, will officially begin a pilot phase on January 20, 2026, targeting residents of Kigali…
