Job opportunities: Apply for job at Ampersand Energy

Location: Kigali, Rwanda

Type: Part Time,

Posted: July 31, 2025| Closes: August 13, 2025

About Company

A Kigali‑based electric transport energy company focused on enabling electric motorcycle taxi drivers via battery-swapping infrastructure. Since launching as an R&D garage in 2016, it’s grown into Africa’s leading commercial e-motorcycle fleet operator, offering battery-as-a-service through a network of swap stations to reduce emissions, raise wages, and speed adoption

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Job Description

About the role

The Part-Time Swap Station Attendant (SSA) is stationed at the charging station level and plays a pivotal role in delivering seamless customer service to Ampersand’s customers, particularly moto riders. We are seeking customer-centric individuals dedicated to effortlessly contributing to Rwanda’s rapidly expanding charging stations network. As a SSA, you will perform battery swaps efficiently and professionally, ensuring the organization maintains a positive customer reputation

Responsibilities:

Operational Understanding

• Perform battery swaps for moto drivers at the charging station level.
• Develop a comprehensive understanding of all activities within the Charging Station.
• Monitor tools and equipment, ensuring optimization, efficiency, and regular maintenance.
• Maintain a customer-centric orientation by ensuring accelerated swap service to avoid long waits for customers (moto drivers).
• Communication and Reporting
• Provide daily reports on station operations (equipment count, functionality, damages, facility issues, energy meter readings).
• Offer updates and other useful information necessary for moto drivers.
• Advise moto drivers on critical safety concerns regarding their motorbikes.

Professionalism

• Report to work on time.
• Always carry the official work uniforms and use personal protective equipment.
• Oversee the cleanliness and organization of the station space.

Minimum qualifications

• At least a high school certificate.
• Proficient in using smartphones to handle online platforms.
• Strong commitment and ability to perform physical activities.
• Flexibility to work day and/or night shifts.
• Flexibility to work at any charging station allocated.
• Technical certificate from TVET school is an added advantage.

Timing

ASAP

Compensation:

A competitive compensation package commensurate with local market rates and experience